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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Esmeralda Gutierrez

July 18, 2026

5  out of  5
rating by Esmeralda Gutierrez
"I highly recommend this State Farm agency! Everyone is friendly, professional, and truly cares about their customers. Whether you need auto, home, life, or renters insurance, you can trust this State Farm agency to take great care of you."
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Bettikay Howard

July 15, 2026

5  out of  5
rating by Bettikay Howard
"I called to get a quote for car and renters insurance, I was quickly assisted by Tiffanie, and she sent the requested information via email for me to review before making the decision to switch to State Farm with Brittany Freeman. The very courteous and kind Tiffanie was wonderful and that definitely helped in me making my decision to switch from Erie to State Farm. Thank you very much to Miss Tiffanie for you quick and kind service. And Thank you State Farm for being able to save me over $600 yearly!!!"
We responded:
"Thank you so much, Bettikay! We truly appreciate you taking the time to share your experience. We’re thrilled Tiffanie was able to make the process quick, easy, and enjoyable while helping you find the right coverage. Saving over $600 a year is certainly something to celebrate!

Welcome to the Brittany Freeman State Farm family! We’re grateful you chose us, and we look forward to being here whenever you need us. Thank you again for your kind words and for recognizing Tiffanie’s outstanding service!"
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SK

July 7, 2026

5  out of  5
rating by SK
"Brittany Freeman is a wonderful asset to our community, providing not only insurance and incredible customer service, but also amazing community events and sponsorships which in turn, help our community!"
We responded:
"Thank you SK for your review! We love our community and being able to help you with your insurance needs. "
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Christina Shockey

July 7, 2026

5  out of  5
rating by Christina Shockey
"Brittany and her crew are the absolute best! Very friendly and approachable. They are always looking out for ways to give back to the community."
We responded:
"Christina, thank you for your review. It has been so wonderful to work with you through the Northwood PTO and we love recently seeing you at our community event. Thank you!"
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JENna Dudzik

May 26, 2026

5  out of  5
rating by JENna Dudzik
"Can’t beat the customer service or the prices! Have only ever been with State Farm, but was happy to find a personal, customer centered agent here in town!"
We responded:
"Thank you so much for your kind words! We’re honored you’ve trusted State Farm over the years, and we’re even more grateful you chose our local office. Providing personal, customer-focused service is what we strive for every day. We truly appreciate your support and look forward to being here whenever you need us. Thanks again for taking the time to leave us a review!"
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Heather Jackson

May 15, 2026

5  out of  5
rating by Heather Jackson
"I’ve been with Brittany’s office since she first opened. Dawn and Rosemary are always friendly and helpful. Would recommend this agent to everyone if you want someone who actually cares about you!"
We responded:
"Thank you so much for your continued trust and support since we first opened our doors! It means the world to us that you’ve been with us from the beginning. We’ll be sure to share your kind words with Dawn and Rosemary—they’ll be so happy to hear them. Our team is committed to treating every customer like family, and we’re grateful for the opportunity to serve you. Thank you for your recommendation and for being such an important part of our agency!"
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Julia Smith

March 25, 2026

5  out of  5
rating by Julia Smith
"Brittany takes care of my life insurance for many years she has become my last agent I had many thru out the years by."
We responded:
"We are thankful to have you has a customer and for your kind words "
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Foster Cross

February 6, 2026

5  out of  5
rating by Foster Cross
"I called in for a car insurance quote and was blown away by how fast the process was. I was expecting a headache, but the team made it incredibly easy and straightforward. By far the best insurance experience I’ve ever had. Highly recommend!"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that our team made the car insurance quote process quick and easy for you. Providing a hassle-free and straightforward experience is exactly what we strive for. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
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Craig Roberson

January 30, 2026

5  out of  5
rating by Craig Roberson
"Rosemary is my primary contact and she has truly been a blessing. She really is an asset at the agency."
We responded:
"Thank you for your review! No doubt, we could not do it all without Rosemary. We are also very thankful for the loyal customer you have been over the years! "
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Amy Worrell

January 12, 2026

5  out of  5
rating by Amy Worrell
"Brittany's team has always been extremely helpful, kind, and professional. When my mother passed, they did everything in their power to make sure everything with our policy went smoothly. They went over and beyond at every step, even at Christmas."
We responded:
"Thank you for the five-stars, Amy! We appreciate the opportunity to help you with your insurance needs."
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J Z

January 8, 2026

5  out of  5
rating by J Z
"Bethany is always such a pleasure to work with. I have had the opportunity to work with her on several different occasions and you can tell she has a genuine compassion for people. She’s very knowledgeable and professional and explains things in such a way to make it easy to understand. Shes a joy to work and communicate with."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Bethany has made such a positive impression with her compassion, knowledge, and professionalism. We’ll be sure to pass along your compliments to her—she’ll be thrilled to know she’s made a difference. It’s wonderful to have you as part of our community, and we look forward to working with you again!"
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John Story

January 6, 2026

5  out of  5
rating by John Story
"Kind and Courteous Always have answers to my questions great people"
We responded:
"John, thank you for the wonderful review! We are so glad we were able to answer all your questions! We are always here for anything you need!"
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Zachary Latimer

December 31, 2025

5  out of  5
rating by Zachary Latimer
"Bethany Sharp took the time to understand our family’s situation and come up with solutions that improved our coverage for less money than we previously were paying. She was knowledgeable and helpful in answering all of our questions while making the process comfortable and easy. Thank you!"
We responded:
"Thank you for taking the time to leave a review. We value our customers and each individual situation. Bethany is a great asset to our team and we are so happy she was able to help you out. "
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Ray Valentine

December 28, 2025

5  out of  5
rating by Ray Valentine
"Brittany and her staff are just amazing! Best choice ever was switching to her agency for all of our insurance needs."
We responded:
"We appreciate your review! "
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elaine morrison

December 25, 2025

5  out of  5
rating by elaine morrison
"Bethany Sharp was great to work with. Very infomative and helped me to find affordable life insurance. She was quick at getting back with me on quotes."
We responded:
"Thank you so much for taking the time to leave this kind review! We’re so glad to hear that Bethany was great to work with and provided clear, helpful information throughout the process. She truly cares about finding options that fit each person’s needs and budget, and we’re happy to hear she was quick and responsive with your quotes. We appreciate you trusting us and Bethany with your life insurance needs!"
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brittany

December 22, 2025

5  out of  5
rating by brittany
"I highly recommend Brittany Freeman State Farm! My home and auto policies don’t go up drastically like other insurance companies I’ve had in the past. They are fast and so friendly. My daughter recently hit a deer and the car was totaled. The claim process was easy and Rosemary was there to answer all of my questions."
We responded:
"Thank you so much for this wonderful review and recommendation! We truly appreciate you trusting Brittany Freeman State Farm with your home and auto needs. We’re glad to hear your policies have stayed consistent and that our team has been fast and friendly to work with. While we’re sorry your daughter experienced an accident, we’re happy to know the claims process was smooth and that Rosemary was there to answer your questions and support you every step of the way. Your kind words mean so much to our entire team!"
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misty wiseman

December 22, 2025

5  out of  5
rating by misty wiseman
"Tifanie was a pleasure to work with. Got me the best deals, responded quickly with either calling me or emailing me back. Staff was pleasant when I needed to call the office."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Tifanie was a pleasure to work with and helped you find the best deals. Her quick responses and dedication to communication truly make a difference. We’re also glad our office staff made each interaction pleasant when you called. We appreciate your trust and kind words!"
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Anthony Greene

December 18, 2025

5  out of  5
rating by Anthony Greene
"Great Service and Very Very Helpful"
We responded:
"Thanks !! We appreciate your feedback. "
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Ryan Lockard

December 16, 2025

5  out of  5
rating by Ryan Lockard
"Awesome to work with and Great with rates"
We responded:
"Thank you so much for taking the time to leave us a review. We are so happy we were able to help you out with great rates for your insurance and that you were satisfied with our customer service team."
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Bill Reiss

December 3, 2025

5  out of  5
rating by Bill Reiss
"12-5-2025
I can't thank Brittany Freeman's office enough. If you want an honest agent and staff then this is the place for you. My rates continue to decrease while everyone else's go up. Thank you so much.

10-26-2025
I want to thank Brittany and her associates for getting me a reduced payment every month. If you want an insurance agent that cares about you then Brittany is the place to visit.

The associates there are always extremely helpful and professional. They met with me and we went through all of the policies and provided excellent feedback of what options they had. I am very impressed with the staffs attention to detail. I would recommend them to anyone who is living around the Marysville area. I am extremely happy with Brittany and Rosemary. 4-5-2023
The ladies always answer all of of my questions and are very pleasant to work with!!! I would recommend this agent to anyone who needs insurance. They are very honest and that means a lot these days!!!
5-2-2023
It is so nice to know that this agent and her staff can answer any question that you may come up. I am very happy with the service I receive and would recommend them to anyone who has insurance needs!!! Thanks for being honest and so dedicated.
9-10-2023
I have been a State Farm customer for 50 plus years and they have never let me down. Their drive safe program saves you money when you obey traffic laws. It makes for a safe driving experience. Brittany's staff is top notch and can answer even the most difficult questions. If you want a hassle free insurance agent she is your answer.
9- 27-2023
The girls at this office simply rock. They are always on top of everything relating to coverage and answering questions relating to policies. If you want someone who cares about your insurance as much as you do then Brittany and her staff are your go to location!!! Thank you
girls for all you do.
I can't thank the team enough for everything they do for me. The team really knows the ins and outs of insurance and will guide you in making the policy fit your needs. Thank you again for everything you do for your customers and the community too!!!!"
We responded:
"Thank you, Bill, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Rosemary, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Alexis Spurlock

November 17, 2025

5  out of  5
rating by Alexis Spurlock
"Tiffanie was the absolute best!! Super fast to respond to emails with questions. She was incredibly quick to give me a quote and it’s so much cheaper than what any other place quoted me. Absolutely satisfied with all her assistance!"
We responded:
"Alexis, we are so thankful to have amazing team members like Tiffanie. We are glad her efficient efforts to respond to emails met your expectations & that you were able to find an insurance policy that fit your budget
"
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Brett Woodring

October 29, 2025

5  out of  5
rating by Brett Woodring
"Brittany and team are fantastic to work with. They help problem solve, future thinking in all aspects, promote follow up with great detail on client satisfaction. Appreciate the ways they help my family and I. Thank you for all you do!"
We responded:
"Brett! We are so thankful you took the time to leave us a review. Your support of our local insurance agency means a lot to us, it’s a pleasure to provide great coverage for your family. "
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Linda Bolin

October 3, 2025

5  out of  5
rating by Linda Bolin
"Always a great experience with this team! I have been very happy since becoming a customer of the agency and appreciate all they do!"
We responded:
"Thank you so much for your kind words! We truly appreciate your trust and are so glad to hear you’ve had a great experience with our team. We’re always here to help and look forward to continuing to serve you!"
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Kellie Taylor

September 26, 2025

5  out of  5
rating by Kellie Taylor
"Brittany & team are knowledgeable, caring & always willing to go the extra mile. You can’t go wrong by choosing to do business with this agency team!"
We responded:
"Thank you for taking the time to leave us a review! We truly appreciate your feedback. Our team works hard every day to make sure we are the best version of ourselves for our customers."
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Tara Manor

September 9, 2025

5  out of  5
rating by Tara Manor
"Switched from Progressive. Immediately saved myself hundreds a month! Outstanding customer service! Overall was a pleasant experience, straightforward, thoughtful and highly recommended."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that you were able to save money while also receiving the service you deserve. Our team strives to make everything simple, straightforward, and personalized, and it’s wonderful to know we delivered that for you. We truly appreciate your recommendation and look forward to continuing to take care of your auto and home insurance needs!"