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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda Marcum

Linda Marcum

September 4, 2024

5  out of  5
rating by Linda Marcum
"Tifianie Allison was a pleasure to work with! Very professional, met all my needs and answered all my questions. Saved me money on 3 policies. Even had some great laughs with all the ladies in the office. Thank you ladies!"
We responded:
"We are here for all the insurance questions. I am glad we were able to save you money. We appreciate the review and feedback Linda. Have a great week!"
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Tasha Frank

September 4, 2024

5  out of  5
rating by Tasha Frank
"Love these ladies! Tifanie is awesome and made our experience fun and very informative! Highly recommend these ladies for all your insurance needs!"
We responded:
"Thank you Tasha! We appreciate you taking the time to leave us a review. We are here to provide the best insurance experience. I am happy to hear about your experience. Have a great week!"
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Mandy Schwartzengraber

May 24, 2024

5  out of  5
rating by Mandy Schwartzengraber
"I have been friends with Brittany for a few years now and decided to look into switching insurances. I have had no problems with my insurance but thought I’d at least get a quote. I worked with Megan who is so friendly and very personable. She explained everything to me and was able to get me better home and auto insurance with the same or even better coverage. I and now saving $2400/year!!! I had no idea I was paying so much more than I needed to. Thank you Brittany and Megan for being so awesome.!!!!"
We responded:
"Thank you Mandy! We appreciate you choosing us. I am glad we were able to get you such a huge savings on your home insurance and auto insurance. We love being able to help people out and provide amazing coverage! "
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Alex

May 15, 2024

5  out of  5
rating by Alex
"Amazing experience across the board! Thank you Tifanie, Brittany, and the entire team for being so helpful and knowledgeable. Their customer service is unparalleled and Tifanie was able to walk me through the process and find all the best options for my policy. I appreciate you all!"
We responded:
"We appreciate you! Thank you Alex. We are always here to ensure you are aware of what is within your insurance policy and provide the best options available. Thank you for the review and feedback. Have a great weekend!"
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Aryanna Graham

May 7, 2024

5  out of  5
rating by Aryanna Graham
"Switching to State Farm was made incredibly easy with Tifanie's guidance. She patiently walked me through the process, ensuring I understood everything and got the coverage I needed. I highly recommend State Farm and Tifanie to anyone navigating insurance needs!"
We responded:
"We appreciate you switching to State Farm and choosing our team. We are always here to walk you through all things insurance. We appreciate the amazing feedback and 5 star review. Have a fantastic weekend!"
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Richard Bergum

April 17, 2024

5  out of  5
rating by Richard Bergum
"I met with Brittany today, 04/19/24, to review my homeowner's and automobile insurance policies provided by State Farm. This was the first time I had met with Brittany since she became my agent several years ago. I found Brittany to be very personable and knowledgeable. She was able to provide explanations and suggestions to help me tailor my insurance coverage to enhance the level of protection I look to State Farm to provide. I thought it was a very productive meeting."
We responded:
"I wanted to personally thank you for sharing your recent experience with me. It was a pleasure meeting with you to review your homeowner's and automobile insurance policies. Your satisfaction and peace of mind are always my top priorities. I'm glad to hear that you found our meeting productive and that I could provide explanations and suggestions to tailor your insurance coverage to better suit your needs. It's important to me that you feel confident in the level of protection State Farm provides. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. I'm here to help in any way I can. Thank you once again for choosing me as your State Farm agent. Your trust and confidence mean the world to me."
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Nathan Burns

April 6, 2024

5  out of  5
rating by Nathan Burns
"While shopping around for insurance rates, I spoke with our local State Farm agent Brittany Freeman. She had representative Megan Moore contact me and provide quotes for our policies. State Farm saved us a significant amount on our annual premium rates. Megan had great communication, provided quotes immediately and answered all my questions. We made the switch to State Farm and look forward to having Megan as our State Farm rep."
We responded:
"Thank you so much for sharing your experience with us! We're thrilled to hear that Megan was able to assist you with your insurance needs and provide you with excellent service. Welcome to the State Farm family, and we're here to help with anything you may need in the future."
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Christi Clifford

February 19, 2024

5  out of  5
rating by Christi Clifford
"#UPDATE: We are unfortunate in having to make a claim for property damage and its been a bit bumpy in the time line but any concern we have, we can reach out to Brittany and her team for help. They do everything they can to get things moving in the right direction. The caring for her client's concerns is terrific. Thank you for your personal attention to the process with us."
We responded:
"Thank you so much Christi for your updated review. We appreciate your support and know the challenges that a claim can bring. We are here to walk with your through the process and look forward to your home being repaired soon. "
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Ashtyn Blackburn

February 15, 2024

5  out of  5
rating by Ashtyn Blackburn
"Great communication, and amazing at helping and resolving problems you are having."
We responded:
"Thank you Ashtyn! We are always here to help with any insurance issues and provide the best experience. Have a fantastic weekend! "
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Jakob Conley

February 13, 2024

5  out of  5
rating by Jakob Conley
"I just moved my account to Brittany Freeman's office, and it couldn't have come at a better time. I had some issues with an insurance claim, and they worked through the entire problem with me. Would recommend their office any day!"
We responded:
"I am sorry you had to experience a claim, but I am glad we were able to make it as painless as possible. We appreciate you choosing us and we are always here to help any way we can. Thank you for the review and feedback Jakob. "
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Karen Williamson

January 28, 2024

5  out of  5
rating by Karen Williamson
"Great agent and office staff. Rosemary in particular is always happy to help, answers all questions and relays information as I need it. Have been with State Farm for years, always satisfied with all of my coverage."
We responded:
"Thank you so much Karen! We appreciate you taking the time to leave us a review. We are always here to help any way we can. Thank you for your many years of being a State Farm customer. Have a fantastic week!"
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Craig Roberson

January 13, 2024

5  out of  5
rating by Craig Roberson
"Rosemary is my primary contact and she has truly been a blessing. She really is an asset at the agency."
We responded:
"Thank you for your review! No doubt, we could not do it all without Rosemary. We are also very thankful for the loyal customer you have been over the years! "
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Danielle Markley

January 11, 2024

5  out of  5
rating by Danielle Markley
"I had a great experience working with Tifanie. She is knowledgeable and informative about the products she sells. The process was thorough, quick and simple. Communication was great- Tifanie was friendly and personable."
We responded:
"Thank you Danielle! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! Have a great weekend and stay warm! "
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Tifanie Allison

December 28, 2023

5  out of  5
rating by Tifanie Allison
"Everyone is always so friendly and helpful! I love having my insurance through this agency!!"
We responded:
"Thank you Tifanie! We appreciate the great feedback. We are always here to be as helpful as possible. Have a great weekend and an amazing 2024!"
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todd

December 23, 2023

5  out of  5
rating by todd
"Extraordinarily thankful for the patience and understanding Tiffany showed as I tried to navigate the website and friendly conversation she offered while we worked through the quote together. I got a very reasonable price with more insurance than I had and am very pleased to have an in-person office near me. I can’t wait to switch more insurance over to them (as cheesy as that sounds) as the years go on."
We responded:
"We appreciate you choosing us. We are here to make sure you have the right coverage at a great price. We are always here to make sure you have everything you need. Have an amazing New Year. Thank you for the review Todd. "
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Cory Cook

December 18, 2023

5  out of  5
rating by Cory Cook
"Brittany Freeman and her staff at her State Farm agency are fantastic! They go above and beyond. Brittany and her staff make sure you have the proper coverage for your insurance needs. She also takes time to get to know you as an individual! You will have excellent customer service pared with great insurance! Give their office a call or email today!"
We responded:
"We always make sure you have the right coverage at a great rate. Thank you Cory for the review. We appreciate the feedback. Have an amazing week!"
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Cait Reed

December 16, 2023

5  out of  5
rating by Cait Reed
"although i was not able to choose state farm as my insurance, I’ve been to a few of Brittany and her team’s events and they have all been amazing. The lengths this small business goes to to ensure any interaction with the community leaves a lasting impression is truly astounding. Although all of Brittany’s team member are nothing short of amazing, Tifanie deserves some extra recognition for her superior customer service!"
We responded:
"Thank you Cait! We appreciate your feedback and are glad we can support our community. Have a great week and Holiday Season!"
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Kelsey Holloway

December 12, 2023

5  out of  5
rating by Kelsey Holloway
"Rosemary is always helpful and very knowledgeable. Brittany is a great agent and will be there when needed"
We responded:
"Thank you Kelsey. We appreciate the kind words and great review. We are always here for you whenever you need us. Have a great week!"
Profile photo of Clint Wilson

Clint Wilson

December 10, 2023

5  out of  5
rating by Clint Wilson
"Brittany and her team are tremendous! If you want car insurance with great service and at a great price, don't wait to call them!"
We responded:
"We appreciate the review Clint! We are here for all your car insurance needs. If you ever have any questions or need anything, please let us know. Have a great week!"
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Dixie T

December 7, 2023

5  out of  5
rating by Dixie T
"Brittany's office is AMAZING!! So knowledgeable! Quick and Professional! Such a pleasure to work with!"
We responded:
"Thank you Dixie! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
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Lana Richards

December 7, 2023

5  out of  5
rating by Lana Richards
"Brittany is amazing at her processes and procedures to make sure every customer is properly protected. She is an awesome Agent to have by your side!"
We responded:
"Thank you for the great review, Lana. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! "
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Monica Acuna Munoz

December 7, 2023

5  out of  5
rating by Monica Acuna Munoz
"Brittany and her team are amazing!! Highly recommend her for all your insurance needs."
We responded:
"Thank you Monica. We appreciate the review. We love hearing how we are doing and love seeing the 5-star experiences. We are always here for you if you ever need us. Have a great weekend. "
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Franklin Rodriguez

December 7, 2023

5  out of  5
rating by Franklin Rodriguez
"Brittany was friendly, personable, and helpful during our meeting. She took the time to go through all the coverages for Auto, Home, and Life Insurance quotes I asked for. I highly recommend this office."
We responded:
"Thank you for taking the time to share your experience! Your feedback means the world to us. We're here whenever you need us, whether it's for policy updates, claims assistance, or any insurance-related questions. "
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C Ngu

December 7, 2023

5  out of  5
rating by C Ngu
"Great team and great service!"
We responded:
"Thank you so much for your review our insurance agency, we appreciate you. "
Profile photo of Gabby Morgan

Gabby Morgan

December 1, 2023

5  out of  5
rating by Gabby Morgan
"Super helpful staff and gave me all of my options so I could pick the best plan for me! I partner with them for my multiple businesses and for my renters insurance! Absolutely amazing and so friendly!"
We responded:
"Thank you so much for your kind review. We appreciate the opportunity to help you and love educating our customers on their options. We appreciate you."