State Farm® Insurance Agent Brittany Freeman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kairelys Bencomo
November 5, 2024
5
out of
5
rating by Kairelys Bencomo
"Customer service is excellent! Rosemary is very kind and helpful."
We responded:
"Thank you so much Kairelys. We appreciate you taking the time to leave us this review. We are always here to help. Have a great week!"
samantha finley
October 21, 2024
5
out of
5
rating by samantha finley
"Rosemary is amazing, super fast & helpful!"
We responded:
"Thank you so much Samantha. We appreciate you taking the time to leave us a review. We are always here to be as helpful as possible. Have a great week!"
Brett Woodring
October 15, 2024
5
out of
5
rating by Brett Woodring
"Brittany and team are fantastic to work with. They help problem solve, future thinking in all aspects, promote follow up with great detail on client satisfaction. Appreciate the ways they help my family and I. Thank you for all you do!"
We responded:
"Brett! We are so thankful you took the time to leave us a review. Your support of our local insurance agency means a lot to us, it’s a pleasure to provide great coverage for your family. "
Connie Godwin
October 11, 2024
5
out of
5
rating by Connie Godwin
"The staff was marvelous. They helped me file things electronically. Corporate office paid my claim promptly. Everyone was pleasant and wonderful and I can't say enough good things"
We responded:
"Thank you so much for taking the time to leave us a review Connie. We are always here to help you through claims and all things insurance. Have a fantastic weekend!"
Shalee Phillips
October 11, 2024
5
out of
5
rating by Shalee Phillips
"*Update* we had our windshield replaced and they were there for me every step of the way making sure I didn’t need assistance. SUPER responsive. I have been a customer of theirs for over 15 years now and any and every time I have gone into update or ask questions I get the answers I need very quickly. Employees are very knowledgeable and caring for every aspect of your life. Rosemary has always been my go to gal when I need to make any updates. We have never been disappointed and always recommend others to use State Farm."
We responded:
"The Brittany Freeman State Farm team appreciates you! Thank you Shalee for the feedback and review! We are always here for your questions and ready to provide answers. Have a fantastic week! "
Margaret Hall
October 10, 2024
5
out of
5
rating by Margaret Hall
"Always helpful and very pleasent."
Cameron Edge
October 9, 2024
5
out of
5
rating by Cameron Edge
"The office manager was nice ans very knowledgeable."
We responded:
"Thank you for the amazing feedback and review Cameron. We appreciate the 5 stars. We are always here for you whenever you need us. "
Jennifer Courtright
October 9, 2024
5
out of
5
rating by Jennifer Courtright
"Great customer service and does so much for the community!"
We responded:
"Thank you Jennifer. We appreciate the review and feedback. We always try to give back to our community and provide support where we can. Thank you for those kind words. "
Pam Accardo
October 9, 2024
5
out of
5
rating by Pam Accardo
"Great service and care are provided from this agent! Recommend her and her team."
We responded:
"Thank you so much Pam. We appreciate the great review. We always provide the best insurance experience. Have a great rest of your week. "
Nicole Hermon
October 8, 2024
5
out of
5
rating by Nicole Hermon
"I had a fantastic experience with Brittany and her team! They are incredibly helpful and genuinely dedicated to ensuring the best outcomes for their clients. Their support made a significant difference for me. I highly recommend reaching out to them—you'll be glad you did!"
We responded:
"We are so thankful for your support and love working with other local business owners. Thank you for taking time to leave us a review. "
anna foster
October 8, 2024
5
out of
5
rating by anna foster
"Great insurance agent! Love Brittany and her team!"
We responded:
"Anna !! We are so thankful for your review and love helping your customers any time they move to Ohio ! 😃 "
Jennifer Jacobs
October 8, 2024
5
out of
5
rating by Jennifer Jacobs
"Brittany and her team are phenomenal! You won’t be disappointed!"
We responded:
"Thanks !! Our office customer service is only top notch bc of the AMAZING team we have. We couldn’t do it without them. "
Linda Marcum
September 4, 2024
5
out of
5
rating by Linda Marcum
"Tifianie Allison was a pleasure to work with! Very professional, met all my needs and answered all my questions. Saved me money on 3 policies. Even had some great laughs with all the ladies in the office. Thank you ladies!"
We responded:
"We are here for all the insurance questions. I am glad we were able to save you money. We appreciate the review and feedback Linda. Have a great week!"
Tasha Frank
September 4, 2024
5
out of
5
rating by Tasha Frank
"Love these ladies! Tifanie is awesome and made our experience fun and very informative! Highly recommend these ladies for all your insurance needs!"
We responded:
"Thank you Tasha! We appreciate you taking the time to leave us a review. We are here to provide the best insurance experience. I am happy to hear about your experience. Have a great week!"
Mandy Schwartzengraber
May 24, 2024
5
out of
5
rating by Mandy Schwartzengraber
"I have been friends with Brittany for a few years now and decided to look into switching insurances. I have had no problems with my insurance but thought I’d at least get a quote. I worked with Megan who is so friendly and very personable. She explained everything to me and was able to get me better home and auto insurance with the same or even better coverage. I and now saving $2400/year!!! I had no idea I was paying so much more than I needed to. Thank you Brittany and Megan for being so awesome.!!!!"
We responded:
"Thank you Mandy! We appreciate you choosing us. I am glad we were able to get you such a huge savings on your home insurance and auto insurance. We love being able to help people out and provide amazing coverage! "
Alex
May 15, 2024
5
out of
5
rating by Alex
"Amazing experience across the board! Thank you Tifanie, Brittany, and the entire team for being so helpful and knowledgeable. Their customer service is unparalleled and Tifanie was able to walk me through the process and find all the best options for my policy. I appreciate you all!"
We responded:
"We appreciate you! Thank you Alex. We are always here to ensure you are aware of what is within your insurance policy and provide the best options available. Thank you for the review and feedback. Have a great weekend!"
Aryanna Graham
May 7, 2024
5
out of
5
rating by Aryanna Graham
"Switching to State Farm was made incredibly easy with Tifanie's guidance. She patiently walked me through the process, ensuring I understood everything and got the coverage I needed. I highly recommend State Farm and Tifanie to anyone navigating insurance needs!"
We responded:
"We appreciate you switching to State Farm and choosing our team. We are always here to walk you through all things insurance. We appreciate the amazing feedback and 5 star review. Have a fantastic weekend!"
Richard Bergum
April 17, 2024
5
out of
5
rating by Richard Bergum
"I met with Brittany today, 04/19/24, to review my homeowner's and automobile insurance policies provided by State Farm. This was the first time I had met with Brittany since she became my agent several years ago. I found Brittany to be very personable and knowledgeable. She was able to provide explanations and suggestions to help me tailor my insurance coverage to enhance the level of protection I look to State Farm to provide. I thought it was a very productive meeting."
We responded:
"I wanted to personally thank you for sharing your recent experience with me. It was a pleasure meeting with you to review your homeowner's and automobile insurance policies. Your satisfaction and peace of mind are always my top priorities. I'm glad to hear that you found our meeting productive and that I could provide explanations and suggestions to tailor your insurance coverage to better suit your needs. It's important to me that you feel confident in the level of protection State Farm provides. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. I'm here to help in any way I can. Thank you once again for choosing me as your State Farm agent. Your trust and confidence mean the world to me."
Nathan Burns
April 6, 2024
5
out of
5
rating by Nathan Burns
"While shopping around for insurance rates, I spoke with our local State Farm agent Brittany Freeman. She had representative Megan Moore contact me and provide quotes for our policies. State Farm saved us a significant amount on our annual premium rates. Megan had great communication, provided quotes immediately and answered all my questions. We made the switch to State Farm and look forward to having Megan as our State Farm rep."
We responded:
"Thank you so much for sharing your experience with us! We're thrilled to hear that Megan was able to assist you with your insurance needs and provide you with excellent service. Welcome to the State Farm family, and we're here to help with anything you may need in the future."
Christi Clifford
February 19, 2024
5
out of
5
rating by Christi Clifford
"#UPDATE: We are unfortunate in having to make a claim for property damage and its been a bit bumpy in the time line but any concern we have, we can reach out to Brittany and her team for help. They do everything they can to get things moving in the right direction. The caring for her client's concerns is terrific. Thank you for your personal attention to the process with us."
We responded:
"Thank you so much Christi for your updated review. We appreciate your support and know the challenges that a claim can bring. We are here to walk with your through the process and look forward to your home being repaired soon. "
Ashtyn Blackburn
February 15, 2024
5
out of
5
rating by Ashtyn Blackburn
"Great communication, and amazing at helping and resolving problems you are having."
We responded:
"Thank you Ashtyn! We are always here to help with any insurance issues and provide the best experience. Have a fantastic weekend! "
Jakob Conley
February 13, 2024
5
out of
5
rating by Jakob Conley
"I just moved my account to Brittany Freeman's office, and it couldn't have come at a better time. I had some issues with an insurance claim, and they worked through the entire problem with me. Would recommend their office any day!"
We responded:
"I am sorry you had to experience a claim, but I am glad we were able to make it as painless as possible. We appreciate you choosing us and we are always here to help any way we can. Thank you for the review and feedback Jakob. "
Karen Williamson
January 28, 2024
5
out of
5
rating by Karen Williamson
"Great agent and office staff. Rosemary in particular is always happy to help, answers all questions and relays information as I need it. Have been with State Farm for years, always satisfied with all of my coverage."
We responded:
"Thank you so much Karen! We appreciate you taking the time to leave us a review. We are always here to help any way we can. Thank you for your many years of being a State Farm customer. Have a fantastic week!"
Craig Roberson
January 13, 2024
5
out of
5
rating by Craig Roberson
"Rosemary is my primary contact and she has truly been a blessing. She really is an asset at the agency."
We responded:
"Thank you for your review! No doubt, we could not do it all without Rosemary. We are also very thankful for the loyal customer you have been over the years! "
Danielle Markley
January 11, 2024
5
out of
5
rating by Danielle Markley
"I had a great experience working with Tifanie. She is knowledgeable and informative about the products she sells. The process was thorough, quick and simple. Communication was great- Tifanie was friendly and personable."
We responded:
"Thank you Danielle! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! Have a great weekend and stay warm! "