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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Debbie Case

March 13, 2023

5  out of  5 rating by Debbie Case
"Great customer service"

david ford

March 2, 2023

5  out of  5 rating by david ford
"They have been very helpful and professional."

Olaitan Akintimehin

March 2, 2023

5  out of  5 rating by Olaitan Akintimehin
"Great experience working with Brittany Freeman State Farm Insurance. I relocated from Louisiana to Ohio mid last year and my wife just relocated last month, we were really glad they were able to update our policy together in a timely manner and making sure we get the best experience. I can say me and my wife are a Satisfied Customer from Brittany Freeman Statefarm Insurance"

Shalee Duclos

February 27, 2023

5  out of  5 rating by Shalee Duclos
"I have been a customer of theirs for 15 years now and any and every time I have gone into update or ask questions I get the answers I need very quickly. Employees are very knowledgeable and caring for every aspect of your life. We have never been disappointed and always recommend others to use State Farm."

Chriss Sargent

January 25, 2023

5  out of  5 rating by Chriss Sargent
"Brittany and Amy solved all our claim issues since I was in a car accident. So patient and friendly!"

Brittney Moore

January 19, 2023

5  out of  5 rating by Brittney Moore
"I recently switched from my insurance company of 15 years to State Farm, I wish I would have switched sooner! I had the pleasure of talking to Megan who was amazing she not only saved me money but listened and explained everything to me!"

Sarah Jeric

January 13, 2023

5  out of  5 rating by Sarah Jeric
"Rosemary is the best! We just moved across the country and she has made getting settled in Ohio so easy!"

Bradley Lovell

January 8, 2023

5  out of  5 rating by Bradley Lovell

Megan Mirick

December 23, 2022

5  out of  5 rating by Megan Mirick
"Love the staff, so friendly and helpful!! Brittany and her team are always involved in local community activities and are so fun to interact with! Highly recommend!"

Amber Long

December 23, 2022

5  out of  5 rating by Amber Long
"Brittany and team are amazing! They do so much for our community!"

Jamie Brady

December 17, 2022

5  out of  5 rating by Jamie Brady
"Highly recommend Brittany Freeman for your insurance needs!! She has quickly answered questions I had whether it be when I called or getting back to me. Also, her Donuts with Santa day is a bonus, this is the 2nd year my family has went and I will go every year until my kids grow out of it! What she is doing for our community is great! Make sure you donate to their diaper drive as well! Thank you Brittany!"

Brett Rothfuss

December 8, 2022

5  out of  5 rating by Brett Rothfuss
"I have been a customer over 20 years with state farm and needed some things adjusted. My previous agent was not getting back to me. Now Brittany is hands on and made sure I was properly insured. Which only to find out I wasn't with my previous agent. That's why Brittany and her team will be a long term customer of me. Thanks Brittany and your great team.. I also want to add, Rosemary is spot on, when following up when she makes promises, she does a great job following up, and is extremely efficient.. I have never had better service. You and your team should be recognized by "State Farm" as the best of the best. Thanks again."

Terry Gamble

November 23, 2022

5  out of  5 rating by Terry Gamble
"Brittany is very friendly and knowledgeable. Is willing to listen to the needs of the people looking for insurance."

Melissa Throm

November 15, 2022

5  out of  5 rating by Melissa Throm
"Fantastic insurance agent! Brittany and her team are always ready to help with auto, home, and life insurance. Give them a call today!"

Julie Foster

November 12, 2022

5  out of  5 rating by Julie Foster
"Agent is amazing. The things she & her office do for and in the community are outstanding. Keep showing love Freeman office! Thank you for all you do!!"

Vanessa Vargas

November 10, 2022

5  out of  5 rating by Vanessa Vargas
"Brittany Freeman is always willing to share her knowledge of running a successful agency with others and helping them be the best they can be! Not only does she care about her clients she cares about helping other small business owners like myself!"

Susan Blue

November 10, 2022

5  out of  5 rating by Susan Blue
"Wonderful, friendly, knowledgeable service. It was nice to meet the staff. Rosemary was especially a great help - gave a quote matching my home owner's insurance coverage for less cost than my current agent that I've been with for many years. Looking forward to doing business with her!"

Timothy Smith

November 1, 2022

5  out of  5 rating by Timothy Smith
"Recent new customer here. Brittany was very thorough when helping me select the right coverage for my family. Thank you!"

Russell Midlam

November 1, 2022

5  out of  5 rating by Russell Midlam
"Very personable. Accommodating. Quick to respond and always willing to help and be solution minded"

Janice Brown

November 1, 2022

5  out of  5 rating by Janice Brown
"You are all great at your job, thanks for saving me on my policies. Very friendly women. Excited to be with State Farm."

Ashley Morrison

October 31, 2022

5  out of  5 rating by Ashley Morrison
"Very friendly and respectful. Highly recommend!"


October 27, 2022

5  out of  5 rating by victoriadh
"Great customer service. New member, everything was taken care of for me....quick and easy! Rosemary Holloway Rocks!"

Randy Hoover

October 19, 2022

5  out of  5 rating by Randy Hoover
"Super friendly and love to see all they do in our community! Amazing agency!"

Robert Spires

October 18, 2022

5  out of  5 rating by Robert Spires
"Friendly and Knowledgeable helps me to understand everything that is going on with my policies. Great service in time of need."

Lesley Verbus

October 14, 2022

5  out of  5 rating by Lesley Verbus
"Such an easy to work with office. Always answers all of my questions and reaches out with assistance on claims. Not to mention, this office gives so much back to the community too!"