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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rosemary Holloway

Rosemary Holloway

January 30, 2025

5  out of  5
rating by Rosemary Holloway
"Brittany and her Team emphasizes the importance of viewing insurance not just as a financial product, but as a crucial safety net that provides peace of mind for individuals and their families. You don't wake up and say, " I think I will have an accident" and hope you are covered" By securing insurance, you can protect against unforeseen events that could otherwise have significant financial and emotional impacts."
We responded:
"We appreciate you taking the time to leave us a review. Thank you Rosemary. We appreciate you choosing us. Have a great week. "
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Battosi Himorah

January 23, 2025

5  out of  5
rating by Battosi Himorah
"Great experience and saved a couple thousand dollars on home insurance compared to Allstate and save on car insurance compared to Allstate. If you live in a country home State Farm is the way to go."
We responded:
"We are so happy you gave our office the opportunity to earn your business ! A thorough review of your policies, attention to detail and care for our customers is what sets us apart. "
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Gina Schweiss

January 23, 2025

5  out of  5
rating by Gina Schweiss
"Tifanie was such a great help in setting everything up for our new policy. She took the time to explain everything about the policy and was even able to save us money when switching from another company. We highly recommend working with Tifanie for all your insurance needs."
We responded:
"Gina! We are thankful for your review. Tifanie is a GREAT asset on our team. Her attention to details and care for each customer for their auto, home and life insurance is AMAZING. We appreciate you. "
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C F

January 22, 2025

5  out of  5
rating by C F
"The staff and overall customer service is top notch. They were patient and answered all questions I had. I will recommend everyone I know to switch insurances over to here."
We responded:
"Hello! Thank you so much for your review. Taking time to understand the needs of our customers, the coverage they desire and their budget is so important. We are glad that our team was able to help you. "
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Angel Alberto

January 21, 2025

5  out of  5
rating by Angel Alberto
"Brittany was very sweet ,kind and understanding. She does care about what you need as a customer and will help out to get you to save as much as possible for the right coverage you need! Highly recommend her!"
We responded:
"Thank you so much for your kind review! We're delighted to hear about your positive experience with the Brittany Freeman Insurance Agency. While Brittany sets the tone for our commitment to exceptional service, it was our wonderful team member Bethany who worked closely with you to get your policy started. We're so glad she could assist you in finding the right coverage and savings! Your recommendation means so much to us. If you ever need anything, we're here to help! 😊"
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Janice Brown

January 17, 2025

5  out of  5
rating by Janice Brown
"You are all great at your job, thanks for saving me on my policies. Very friendly women. Excited to be with State Farm."
We responded:
"Thank you for choosing us Janice! I am glad we could save you money on your insurance policies. Brittany Freeman State Farm is always here when you need us. "
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Jan Phillips

January 15, 2025

5  out of  5
rating by Jan Phillips
"A great office to work with!"
We responded:
"Thank you for your kind words! We’re so happy to hear you were pleased with your experience at the Brittany Freeman Insurance Agency. Providing excellent service is always our priority, and it means a lot to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to reach out!"
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Jeffrey Buck

January 11, 2025

5  out of  5
rating by Jeffrey Buck
"I have had the pleasure of recently working on a new life policy with Bethany Sharp. Although there have been a few roadblocks, she has been outstanding as far as keeping me up to date. The constant communication and frequent updates on the progress , has been essential. Bethany made the whole process personal and professional."
We responded:
"Thank you much for taking the time to leave this review. Bethany is a great part of our team and we are thankful for her knowledge & professionalism. We look forward to serving you and your family through our insurance products. "
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Brooke Kauffman

December 24, 2024

5  out of  5
rating by Brooke Kauffman
"We absolutely love the Brittany freeman State Farm!! The people are very nice, friendly and helpful! They saved us over $200 a month on our insurance!"
We responded:
"We are so thankful that you were able to help you with your insurance and absolutely love working with your family :-) thank you so much for your support of our business."
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Lacy Mooney

December 24, 2024

5  out of  5
rating by Lacy Mooney
"Best most family friendly place!"
We responded:
"Thank you so much for your review !! "
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Holly S

December 23, 2024

5  out of  5
rating by Holly S
"Great company and very professional. Brittany and her team are amazing and very personable easy to talk to and best of all, honest. Highly recommend!"
We responded:
"Holly! Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to being your insurance agency of choice. "
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Jensen Collie

December 20, 2024

5  out of  5
rating by Jensen Collie
"Brittany and her team are the best! Highly recommend getting your insurance needs taken care of here!"
We responded:
"Thanks !! We love being able to help our customers with their auto and home insurance needs. "
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Natalie Arnett

December 20, 2024

5  out of  5
rating by Natalie Arnett
"Brittany and her team are the absolute BEST! You will not be disappointed with their service and dedication to their policyholders and local community!"
We responded:
"Natalie, thank you for your review. We are so appreciative of your support and love serving our local community. "
Profile photo of Bill Reiss

Bill Reiss

December 11, 2024

5  out of  5
rating by Bill Reiss
"The associates there are always extremely helpful and professional. They met with me and we went through all of the policies and provided excellent feedback of what options they had. I am very impressed with the staffs attention to detail. I would recommend them to anyone who is living around the Marysville area. I am extremely happy with Brittany and Rosemary. 4-5-2023 The ladies always answer all of of my questions and are very pleasant to work with!!! I would recommend this agent to anyone who needs insurance. They are very honest and that means a lot these days!!! 5-2-2023 It is so nice to know that this agent and her staff can answer any question that you may come up. I am very happy with the service I receive and would recommend them to anyone who has insurance needs!!! Thanks for being honest and so dedicated. 9-10-2023 I have been a State Farm customer for 50 plus years and they have never let me down. Their drive safe program saves you money when you obey traffic laws. It makes for a safe driving experience. Brittany's staff is top notch and can answer even the most difficult questions. If you want a hassle free insurance agent she is your answer. 9- 27-2023 The girls at this office simply rock. They are always on top of everything relating to coverage and answering questions relating to policies. If you want someone who cares about your insurance as much as you do then Brittany and her staff are your go to location!!! Thank you girls for all you do. I can't thank the team enough for everything they do for me. The team really knows the ins and outs of insurance and will guide you in making the policy fit your needs. Thank you again for everything you do for your customers and the community too!!!!"
We responded:
"Thank you, Bill, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Rosemary, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Pedro Garcia

December 9, 2024

5  out of  5
rating by Pedro Garcia
"Great service. Everyone was friendly and nice. They even go out of their way to help. customer service is excellent. Recommend 100%."
We responded:
"Pedro, thank you for taking the time to leave us a review. We are glad you were happy with our customer service. "
Profile photo of Kairelys Bencomo

Kairelys Bencomo

November 5, 2024

5  out of  5
rating by Kairelys Bencomo
"Customer service is excellent! Rosemary is very kind and helpful."
We responded:
"Thank you so much Kairelys. We appreciate you taking the time to leave us this review. We are always here to help. Have a great week!"
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samantha finley

October 21, 2024

5  out of  5
rating by samantha finley
"Rosemary is amazing, super fast & helpful!"
We responded:
"Thank you so much Samantha. We appreciate you taking the time to leave us a review. We are always here to be as helpful as possible. Have a great week!"
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Brett Woodring

October 15, 2024

5  out of  5
rating by Brett Woodring
"Brittany and team are fantastic to work with. They help problem solve, future thinking in all aspects, promote follow up with great detail on client satisfaction. Appreciate the ways they help my family and I. Thank you for all you do!"
We responded:
"Brett! We are so thankful you took the time to leave us a review. Your support of our local insurance agency means a lot to us, it’s a pleasure to provide great coverage for your family. "
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Connie Godwin

October 11, 2024

5  out of  5
rating by Connie Godwin
"The staff was marvelous. They helped me file things electronically. Corporate office paid my claim promptly. Everyone was pleasant and wonderful and I can't say enough good things"
We responded:
"Thank you so much for taking the time to leave us a review Connie. We are always here to help you through claims and all things insurance. Have a fantastic weekend!"
Profile photo of Shalee Phillips

Shalee Phillips

October 11, 2024

5  out of  5
rating by Shalee Phillips
"*Update* we had our windshield replaced and they were there for me every step of the way making sure I didn’t need assistance. SUPER responsive. I have been a customer of theirs for over 15 years now and any and every time I have gone into update or ask questions I get the answers I need very quickly. Employees are very knowledgeable and caring for every aspect of your life. Rosemary has always been my go to gal when I need to make any updates. We have never been disappointed and always recommend others to use State Farm."
We responded:
"The Brittany Freeman State Farm team appreciates you! Thank you Shalee for the feedback and review! We are always here for your questions and ready to provide answers. Have a fantastic week! "
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Margaret Hall

October 10, 2024

5  out of  5
rating by Margaret Hall
"Always helpful and very pleasent."
We responded:
"Thank you so much Margaret for taking the time to leave us a review ! We appreciate you. "
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Cameron Edge

October 9, 2024

5  out of  5
rating by Cameron Edge
"The office manager was nice ans very knowledgeable."
We responded:
"Thank you for the amazing feedback and review Cameron. We appreciate the 5 stars. We are always here for you whenever you need us. "
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Jennifer Courtright

October 9, 2024

5  out of  5
rating by Jennifer Courtright
"Great customer service and does so much for the community!"
We responded:
"Thank you Jennifer. We appreciate the review and feedback. We always try to give back to our community and provide support where we can. Thank you for those kind words. "
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Pam Accardo

October 9, 2024

5  out of  5
rating by Pam Accardo
"Great service and care are provided from this agent! Recommend her and her team."
We responded:
"Thank you so much Pam. We appreciate the great review. We always provide the best insurance experience. Have a great rest of your week. "
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Nicole Hermon

October 8, 2024

5  out of  5
rating by Nicole Hermon
"I had a fantastic experience with Brittany and her team! They are incredibly helpful and genuinely dedicated to ensuring the best outcomes for their clients. Their support made a significant difference for me. I highly recommend reaching out to them—you'll be glad you did!"
We responded:
"We are so thankful for your support and love working with other local business owners. Thank you for taking time to leave us a review. "